The Role of Digitalization in the Transformation of the Education Sector: A Conceptual Study

Abstract

Digitalization has emerged as a pivotal force reshaping education system globally. It has transformed how knowledge is produced, accessed, and delivered. In India, national initiatives such as Digital India and the National Education Policy (NEP) 2020, alongside the accelerated shift to online learning during the COVID-19 pandemic, have significantly advanced digital adoption. This study synthesizes existing literature, examines current developments, and analyzes the intersection of technology, pedagogy, and policy. Updated data reveal substantial improvements in digital infrastructure, although gaps remain in functional access and digital readiness. The paper concludes that digitalization, supported by inclusive strategies and ethical governance, can foster equitable access, lifelong learning, and sustainable educational development.